Privacy Statement
Protecting your privacy is important to H.J Heinz (Australia) Company.
Every time we collect or otherwise deal with your personal information,
we will be regulated by the National Privacy Principles contained
within the Privacy Act 1988 (Cth). We have developed this Privacy
Statement to inform you about how H.J. Heinz Company (Australia)
Limited will collect, hold, use, and disclose personal information,
how individuals can gain access to personal information held by
us and how an individual may inquire about how we deal with personal
information. This Statement should also be read in conjunction with
our disclaimer regulating the use of H.J. Heinz Company (Australia)
Limited websites.
Collection of your personal information
We only collect your personal information where that personal information
is necessary for one or more of our functions or activities. Depending
on your relationship with us, this information may include, but
is not limited to your name, address and email address.
When collecting this personal information, we will do so only by
lawful and fair means and not in an unreasonably intrusive way.
When collecting personal information about you which, for the purposes
of the Privacy Act is regarded as sensitive information or health
information, we will collect that information from you or from third
parties only with your consent.
Where it is reasonable and practicable to do so, we will only collect
personal information about you from you directly and not from third
parties. However, in many instances, this will not be practicable.
If we collect personal information about you from a third party
then we will take reasonable steps to ensure that you receive the
information that we are obliged to make you aware of. This may involve
us contacting you directly, or a third party discharging our obligations
on our behalf.
Use and disclosure of your personal information
H.J. Heinz Company (Australia) Limited collects, uses and discloses
your personal information for a range of purposes. These purposes
depend largely upon your relationship with us.
We will use personal information for the primary purpose for which
it was collected. The primary purpose of collection is the main
reason we collect your personal information in the first instance.
For a grower, the primary purpose may be to maintain a business
relationship with you, for a job applicant it may be to conduct
recruitment. We will only use personal information beyond the primary
purpose where it is related to that purpose or where you consent
to the further use.
Generally speaking, H.J. Heinz Company (Australia) Limited uses
and discloses personal information for purposes such as:
- to facilitate, maintain and continue a business relationship
with growers;
- to provide growers and others with the benefits associated
with our business relationships;
- to notify customers or others of products and services of H.J.
Heinz Company (Australia) Limited or other organisations that
may assist you, including any special offers available;
- to deal with any inquiries of customers or growers;
- for market research on products customers may be interested
in;
- to improve the quality and level of services offered by H.J.
Heinz Company (Australia) Limited.
H.J. Heinz Company (Australia) Limited may, where necessary, contract
out various services associated with our functions and activities.
This may involve the disclosure of your personal information to
other persons and organisations, both within Australia and overseas.
Where H.J. Heinz Company (Australia) Limited does disclose your
personal information to other parties it has in place arrangements
or understandings with those third parties to ensure that your personal
information is handled in a manner consistent with our obligations
under this privacy policy. Where appropriate, we will ensure that
your personal information is de-identified before being used or
disclosed or destroyed or de-identified if it is no longer necessary
that it be retained.
The types of persons and organisations to which the H.J. Heinz
Company (Australia) Limited may disclose your personal information
include the following:
- organisations with whom we have arrangements or agreements for
the purpose of promoting our products or services and any agents
used by us in administering such arrangements or agreements;
- our agents, contractors and external advisers who carry on
our functions and activities or who assist us to carry on our
functions and activities from time to time;
- other parties to whom we are authorised or required by law
to disclose information.
Consent and sensitive information
We collect only minimal amounts of sensitive information.
We will only collect sensitive or health information from you or
about you with your consent. By supplying sensitive or health information
about yourself in writing you will be taken to have given your consent
to our collection of that information.
In most instances, when we collect personal information directly
from you, we will obtain your consent to use it for our various
purposes. When we obtain information from a third party we will
usually enlist that third party to obtain consent on our behalf.
In some situations, we will be able to collect sensitive information
about you with obtaining your consent. Where this occurs, we shall
comply with the Privacy Act at all times.
Security and quality of your personal information
H.J. Heinz Company (Australia) Limited will take reasonable steps
to ensure that the personal information that we collect, store,
use or disclose is accurate, complete and up to date.
We will also take reasonable steps to protect your personal information
from misuse and loss and from unauthorised access, modification
or disclosure in accordance with the requirements of our privacy
policy and the Privacy Act.
Requests for access to and correction of your personal information
You may request details of the personal information we hold about
you, by writing to or contacting us.
No fee will be charged for making the request. We may charge a
fee for the provision of this information to cover administrative
costs. However, we will inform you of any fee at the time a request
is made.
In general, we will allow access to the personal information we
hold about you. However, we may deny access to personal information
to you to the extent that:
- providing access would pose a serious threat (or in the case
of personal information other than health information, a serious
and imminent threat) to the life or health of any individual;
or
- providing access would have an unreasonable impact upon the
privacy of other individuals; or
- your request for access is frivolous or vexatious; or
- it is otherwise appropriate for us to deny access in accordance
with the Privacy Act.
We will not deny you access to any personal information following
an access request without providing you with a reason for the denial.
If you are aware that any of your personal information is inaccurate,
incomplete or out of date following an access request, or because
your circumstances have changed, please inform us so that we can
update our records. We will correct any incorrect personal information
and will not refuse to make a correction without providing you with
a reason for the refusal. However, if we do refuse to make a correction,
we will take reasonable steps to place with the disputed information
a statement from you claiming that the disputed information in your
opinion is not accurate, complete or up-to- date.
Changes to the privacy statement
We may change our policies and update the Privacy Statement from
time to time. We may send you an updated Privacy Statement using
methods we choose from time to time, and may publish it on our website
at www.heinz.com.au
To get a copy of our most current Privacy Statement, please contact
us.
Inquiries
If you have any concerns or inquiries about how we deal with your
personal information, you should contact us.
Corporate Affairs Manager
H.J Heinz Company
Locked Bag 19057,
Southbank, VIC 3006
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